Terms of service
These Terms & Conditions govern your use of our website and your purchase of products through our online store.
By accessing our website, creating an account, or placing an order, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use our website or place an order.
1. About ZeptoRim
ZeptoRim is an international e-commerce store offering products across categories including:
Fashion
Beauty & Personal Care
Gadgets & Electronics
Home & Living
Lifestyle Products
Store Name: ZeptoRim International E-Commerce Store
Business/Legal Name: [Enter legal business name]
Business Address: [Enter actual business address]
Email: [Enter customer support email]
Website: [Enter your actual website]
2. Eligibility
By using our website, you confirm that:
You are legally capable of entering into a purchase agreement.
The information you provide is accurate and complete.
You will use our website only for lawful purposes.
You will not misuse, interfere with, or attempt to compromise our website or services.
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, sizes, colours and prices are accurate.
However, colours may appear differently depending on your device or screen settings.
Product availability may change without notice.
We reserve the right to correct errors, inaccuracies or omissions in product information where permitted by applicable law.
4. Prices and Currency
Prices displayed on our website are shown in the currency indicated at checkout.
Unless otherwise stated, applicable taxes, shipping charges, duties or other additional charges may apply.
The final amount payable will be shown before you complete your purchase.
For international purchases, additional customs duties, taxes or import charges may be imposed by the destination country. Canadian consumers should review applicable charges before completing an international purchase. �
ISED Canada
5. Orders
When you place an order, you are making an offer to purchase the selected products.
After receiving your order, we may send an order confirmation by email.
An order may be cancelled or declined where permitted by law, including situations involving:
Incorrect pricing or product information
Product availability issues
Payment authorization problems
Suspected fraudulent activity
Incorrect shipping information
If we cancel an order after payment has been received, we will arrange the applicable refund.
6. Payment
Payments are processed through the payment methods available at checkout.
You agree to provide accurate billing and payment information.
We do not knowingly store complete payment-card information on our own systems when payment processing is handled by third-party payment providers.
7. Shipping and Delivery
We ship products according to the shipping options displayed at checkout.
Shipping times can vary depending on:
Product availability
Fulfillment location
Shipping method
Destination
Carrier delays
Customs processing
Weather or other circumstances beyond our control
Estimated delivery dates are estimates and are not guaranteed unless expressly stated otherwise.
Customers should ensure that the shipping address provided during checkout is complete and accurate.
8. Returns, Refunds and Exchanges
Returns and refunds are subject to our Return & Refund Policy.
Before purchasing, customers should review the applicable return conditions, including eligibility, time limits, product condition and any exclusions.
Nothing in these Terms is intended to remove or restrict any consumer rights that cannot legally be excluded under applicable law.
9. Order Cancellation
If you wish to cancel an order, contact us as soon as possible at:
Email: [Your support email]
Once an order has been processed or shipped, cancellation may no longer be possible and the applicable Return & Refund Policy may apply.
10. Damaged, Incorrect or Missing Products
If you receive a damaged, defective, incorrect or incomplete order, contact our customer support team promptly.
Please provide:
Order number
Description of the issue
Photographs or other supporting information where appropriate
We will review the issue and provide the appropriate resolution according to our policies and applicable law.
11. Customer Accounts
If you create an account with ZeptoRim, you are responsible for keeping your login credentials confidential.
You are responsible for activity conducted through your account unless otherwise required by applicable law.
We reserve the right to suspend or terminate accounts involved in unauthorized, fraudulent or abusive activity.
12. Intellectual Property
All content on the ZeptoRim website, including:
Logos
Brand names
Images
Product descriptions
Graphics
Text
Website design
Videos
Other original materials
may be protected by intellectual-property laws.
You may not copy, reproduce, modify, distribute or commercially use our content without appropriate authorization.
13. Prohibited Activities
You agree not to:
Use the website for unlawful purposes.
Attempt to gain unauthorized access to our systems.
Upload malicious software or harmful code.
Interfere with website operation.
Use automated systems to abuse or overload the website.
Submit false or fraudulent information.
Engage in payment or order fraud.
Reproduce or commercially exploit website content without permission.
14. Third-Party Services
Our store may use third-party providers for payment processing, shipping, fulfillment, analytics, advertising, customer support and other services.
Third-party services may have their own terms and privacy policies.
Your use of those services may therefore be subject to the applicable third-party terms.
15. Website Availability
We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, error-free or available at all times.
We may temporarily suspend or modify the website for maintenance, upgrades, security or other operational reasons.
16. Limitation of Liability
To the maximum extent permitted by applicable law, ZeptoRim will not be responsible for losses arising from circumstances beyond our reasonable control.
Nothing in these Terms excludes or limits liability or consumer rights where doing so would be prohibited by applicable law.
17. Force Majeure
We are not responsible for delays or failures caused by circumstances beyond our reasonable control, including:
Natural disasters
Severe weather
Transportation disruptions
Carrier delays
Government actions
Customs delays
Internet or technology failures
Labour disruptions
Other events beyond our reasonable control
18. Privacy
Your use of our website is also governed by our Privacy Policy.
Our Privacy Policy explains how we collect, use, store and protect personal information.
19. Changes to These Terms
We may update these Terms & Conditions from time to time.
Updated terms will be posted on this page with a revised Last Updated date.
Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
20. Governing Law
These Terms are subject to the laws applicable to the transaction and the jurisdiction in which the applicable consumer-protection rules apply.
Nothing in these Terms is intended to deprive consumers of mandatory rights or protections available under applicable Canadian or provincial law.
For example, Ontario's Consumer Protection Act contains specific requirements for qualifying internet agreements. �
Ontario
21. Consumer Rights
Nothing in these Terms is intended to limit any statutory consumer rights that apply to you.
Where applicable, consumer-protection legislation may provide additional rights concerning online purchases, disclosures, contracts, cancellations, refunds or other matters. �
Ontario +1
22. Contact Us
If you have questions regarding these Terms & Conditions, an order, payment, shipping or another issue, please contact:
ZeptoRim International E-Commerce Store
📧 Email: ankitgupta@zeptorim.com
🌐 Website: www.zeptorim.com
ZeptoRim
Fashion • Beauty • Gadgets • Home • Lifestyle